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Workforce Survey

The survey is available to complete in either Welsh or English and can be accessed (from Monday 18 February) on the following links:

The URL for the English survey is:
The URL for the Welsh survey is:

Please use the following links to access copies of the relevant documents:

The Workforce Survey is a new survey that has been added to the Quality & Safety Scheme 2018/19 and replaces the Community Pharmacy Safety Attitudes Survey for this year only.
  • The data from the survey will be used to help inform HEIW on the need for pharmacy business cases and how future CPD activities might be prioritised.
  • The Survey will be carried out over a 6 week period from mid February to the end of March 2019.
  • The Survey will need to be completed online and will need to be completed once for each contractor account number.
  • The Survey can be input via smartphone, tablet or any laptop/PC with internet connection, it will not require an N3 connection.
  • The survey will be available to complete in either English or Welsh.
  • Each contractor can decide who is best to complete the survey (pharmacist/ Branch manager/ Area manager/ Head Office representative) as long as they have access to all the data required for completion – a pdf version of the survey will be available to aid data collection for this purpose.
  • The data will be held by HEIW and will not be shared at contractor level outside of that organisation.
  • Cluster level, Health Board level and All Wales level data will be published and will sit on the HEIW and CPW websites from late 2019 and will be shared with Health Boards and Welsh Government.
  • The survey is due to be piloted in 5% of contractors in January 2019 to ensure that there are no issues before the survey goes live in February.
Further information will be provided to contractors at the CPW contractor evenings in February and in February CPW newsletters.